Marco H.
Professional Summary
Eight years of hands-on experience in a Business Analyst role within the Healthcare space. Proficient in requirements gathering, agile methodologies, as well as process analysis and improvement. Especially skillful at identifying performance gaps and developing strategies to enhance processes. Great communication, interpersonal and problem-solving skills.
Skills, Tools & Frameworks
SQL Server 2008, DynamoDB, MySQL, Oracle, Javascript, ZPL, Apex and SOQL, Copado, GitHUB, JIRA, Confluence, LucidChart, MS Visio, iGrafx, Process Simulator, Cognition Cockpit, Agile and Kanban methodologies, Test Automation tools, Enterprise Architect, AWS (Command Line Interface and Console).
Position (Role)
Senior Business Analyst
Accomplishments & Activities
Requirements gathering, agile methodologies, as well as process analysis and improvement. Especially skillful at identifying performance gaps and developing strategies to enhance processes.
Professional Experience
Senior LIMS Business Analyst -DermTech 2023 – Current
Activities and Accomplishments:
- Participated in the new LIS implementation project, refining and documenting business requirements, acceptance criteria, and solution designs.
- Analyzed and mapped processes involved in the laboratory workflows.
- Identified gaps and potential improvements.
- Participated in design for solutions on system integration.
- Led discovery, design, and alignment sessions with business stakeholders and cross-functional teams for current LIS improvements.
- Collaborated with subject matter experts in current system functionality troubleshooting and improvement.
Systems Business Analyst-Biotheranostics 2021 – 2023
Candidate CV (v20190220) People Thrust, Inc. – Proprietary and Confidential Page 1 of 2
Marco Hernandez
ATT: CID414
PO Box 22759
San Diego, CA 92111
Activities and Accomplishments:
- Participated in the implementation of a new LIS in identifying, formulating, and maintaining system requirements.
- Analyzed Laboratory and Pre-Analytical workflows as a basis for system requirements. ● Performed Release Management of Salesforce custom configuration, components and code using Copado.
- Collaborated closely with subject matter experts and multiple cross-functional teams. ● Generated process maps, data models, entity relationship diagrams, data dictionaries, and data flow diagrams.
Business Analyst -Epic Sciences 2015 – 2021
Activities and Accomplishments:
- Participated in the implementation of a new LIS in formulating and maintaining system requirements.
- Collaborated closely with subject matter experts and cross-functional teams to document user needs.
- Collaborated with development teams to design system integration requirements and specifications.
- Defined data models, entity relationship diagrams, data dictionaries, and data flow diagrams, utilized process simulation tools and other business analytics tools to identify gaps.
- Led ticket grooming and sprint planning activities with an agile focus.
Test Engineer (contractor) -Clarient (Pounce Consulting) 2010 – 2015
Activities and Accomplishments:
- Review of LIS requirement documents, process diagrams, state diagrams, and other project documentation from a Software Testing perspective
- Black box test execution for LIS web-based applications. Generation of test cases, traceability matrices, and other test documentation
- Development of automated testing solutions for regression and functional testing.
Tools & Frameworks
SQL Server 2008, DynamoDB, MySQL, Oracle, Javascript, ZPL, Apex and SOQL, Copado, GitHUB, JIRA, Confluence, LucidChart, MS Visio, iGrafx, Process Simulator, Cognition Cockpit, Agile and Kanban methodologies, Test Automation tools, Enterprise Architect, AWS (Command Line Interface and Console).
Education
B.S. in Computer Science