Fabio R.

Fabio R.

Professional Summary

Microsoft, ITIL, Novell Netware and VMWare certifications.

Committed to achieving results with ability to solve complex incidents and work under pressure.

I am proactive, analytical, able to work on my own or as a part of global and interdisciplinary teams.

Self-taught, quick learner. I take and work out challenges.

30+ years of experience in Information Technologies (IT): planning, implementing, installing, operating, and supporting software applications; computer systems hardware and printers of various brands; network and border protection devices and telephony. Data center and support teams management. (Herbalife, DELL, Perot, IT Independent Consultant, CIC, ABA, GID+)

20+ years designing, planning, delivering and supervising IT projects encompassing Microsoft, HP-UX, CyberSecurity, and HP storage technologies for a Fortune 100 serving Mexico’s west region. (HP)

20+ years of project management with interdisciplinary global groups and experience with vendors and external contracts.

20+ years of systems administration, project design and implementation, L3 ITIL compliant support specializing on Microsoft

14+ Windows servers and Messaging & Collaboration, CyberSecurity related projects (Perot Systems, DELL, Herbalife)

7+ years of experience analyzing requirements. Developing and maintaining financial and manufacturing applications. (IBM, EDS) 4+ years Cloud administration (basic) based on Azure infrastructure.

5+ years Design, build up, maintenance and promotion of Websites. Digital imaging edition. (IT Independent Consultant) 2+ years managing all aspects of a Microsoft Office 365 subscription (IT Independent Consultant)

2+ years of Technical Solutions Architecture for Messaging & Collaboration and Field services domains for a Fortune 100 company. (Dell)



MS Active Directory



F5 Loadbalancer


Admin Wind 08 and higher


Systems Engineer

Professional Experience


Microsoft Systems Engineer



20+ years designing, planning, delivering and supervising IT projects encompassing Microsoft, HP-UX, CyberSecurity, and HP storage technologies for a Fortune 100 serving Mexico’s west region. (HP)



Operating systems: Microsoft Windows Server 2012 R2/2008 R2/2003/2000/ NT 4.0/3.51); HP-UX, IBM TSO; Novell Netware 3.x, 4.x, Micronet, SUSE Linux 7.x

Messaging & Collaboration: Microsoft Mail, Exchange Server 2016/2010/2007/2003; Microsoft OCS and Lync, WinGate, Kofax, Microsoft RMS, Cisco Jabber, Cisco CVI, Polycom, Postfix MTA with ClamAV AV, Lotus Domino, SharePoint, Brocade, Office 365, Symantec Enterprise Vault and AppAssure, MessageStats, Recovery Manager, SpotLight on Messaging, Foglight, BlackBerry, ActiveSync, Good.

Roles: Active Directory, GPOs, DNS, WINS, DHCP, KMS, Kerberos, IIS, File/Print, SMTP, FTP.

Desktop operating systems: Microsoft Windows 8/7/XP/Vista/2000/9x, Windows for Workgroups, MS-DOS x.xx, DR-DOS x.xx, CP/M

Databases: Microsoft SQL Server 2008 R2/2005, ACCESS, MySQL. ISAM and VSAM archives.

Storage: Dell EqualLogic, Dell Compellent, HP EVA and VA. Security/Identity management/Pen

Testing: Exchange Online Protection (EOP), TMG, FIM, PGP, Postini, IronPort, Fortinet, Barracuda, ISA Server, NMAP, Lsass Exploit Kit, Metasploit, TrueCrypt, several antivirus, SamSpade, Rootkit revealers, password recovering (John the Ripper), sniffers (Wireshark, Network Monitor), Bitwise IM, etc.

Productivity: Microsoft Office (Excel, Word, PowerPoint, project, Visio, Access) and StarOffice. Programing tools: JCL/ISPF, PL/1, Easytrieve, COBOL, CICS, C++, COBOL, Fortran, Pascal.

Systems Monitoring: Net IQ, Spectrum.

Scripting/Automation tools: Microsoft PowerShell, vSphere PowerCLI.

Administrative utilities: SysInternals, ProcessExplorer, Nirsoft, VMMap, etc. Remote support and management: LogMeIn, Teamviewer, VisionApp, Microsoft RDP.

Virtualization: ESXi 5.1/4.0, Oracle VirtualBox, Virtual PC, vSphere.

Service management: Service Now (SNOW), BMC Remedy.



Bachelor’s Degree in Computing and Management (LAAC). ITESO. 8/6/1984 to 06/30/1988



  • Microsoft Certified Professional 2012. 6/17/2016
  • Foundation Certification in IT-Service management. V3.0 January 2009. 01/30/2009
  • Microsoft Certified Professional 2003. 04/27/2005
  • VCP (VMware Certified Professional). 04/22/ 2005
  • Foundation Certification in IT-Service management v2. 06/10/2003
  • Certified Netware Engineer (Certification ID 9583607). 2/24/1998
  • Microsoft Certified Systems Engineer + Internet (MCP ID 319349). 11/11/1998
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